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Sales Force Management : Leadership, Innovation, Technology
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Sales Force Management : Leadership, Innovation, Technology
This 14th edition of Sales Force Management continues to build on the book’s reputation as a contemporary classic, fully updated for modern sales management teaching, research, and practice. By identifying recent trends and applications, Sales Force Management combines real-world sales management best practices with cutting-edge theory and empirical research in a single, authoritative source.The authors have strengthened the focus on the use of technology in sales management including the use of AI in predictive sales analytics, updated the content to reflect the enduring impact of the Covid-19 Pandemic, and revised the case studies and features throughout.Pedagogical features include:All-new ‘Thought Bubblers’ posing international challenges regularly encountered by sales managers to develop students’ cultural intelligence and ability to handle cross-cultural interactions with ease.Engaging breakout questions designed to spark lively discussion. Leadership Challenge assignments at the end of every chapter to help students understand and apply the principles they have learned in the classroom. Minicases updated to reflect contemporary B2B industry settings that today’s graduating sales students will find themselves in, such as technology sales roles. Leadership, Innovation, and Technology boxes that simulate real-world challenges faced by salespeople and their managers. Ethical Moment boxes in each chapter put students on the firing line of making ethical choices in sales. Role-Play exercises at the end of each chapter, designed to enable students to learn by doing. This fully updated new edition is an invaluable resource for students of sales management at both undergraduate and postgraduate levels. Online supplementary resources include an Instructor’s Manual and PowerPoint lecture slides.
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Innovation Management
Managing innovation is like competing in an Olympic Pentathlon—excellent performance in one sport will not win you the medal.Top performance in five key areas—ideation, prioritization, implementation, strategy, and people and organization—is essential to success in today’s ever-changing business landscape. Structured around the authors’ original Innovation Pentathlon framework, this textbook covers not only what innovation is, but why it is important and how it can be managed.Built upon the authors’ extensive experience and with case studies covering companies from Tetley Tea to Singapore Airlines, this is a vital resource for students aiming to succeed in both their academic and professional lives.New to this edition: Embedded critical reflections on all aspects of management combined with practical ‘management recommendations’, ensuring the textbook is highly relevant to current practicing managers while preparing students for their management careers post-study.Extended chapter on innovation management in the service industries to reflect the increased importance of this sector.With a careful balance of both theory and practice, an improved structure and a new and updated companion website, this is the essential companion for upper-level undergraduate, postgraduate and MBA students of innovation management.
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Innovation Management
Managing innovation is like competing in an Olympic Pentathlon—excellent performance in one sport will not win you the medal.Top performance in five key areas—ideation, prioritization, implementation, strategy, and people and organization—is essential to success in today’s ever-changing business landscape. Structured around the authors’ original Innovation Pentathlon framework, this textbook covers not only what innovation is, but why it is important and how it can be managed.Built upon the authors’ extensive experience and with case studies covering companies from Tetley Tea to Singapore Airlines, this is a vital resource for students aiming to succeed in both their academic and professional lives.New to this edition: Embedded critical reflections on all aspects of management combined with practical ‘management recommendations’, ensuring the textbook is highly relevant to current practicing managers while preparing students for their management careers post-study.Extended chapter on innovation management in the service industries to reflect the increased importance of this sector.With a careful balance of both theory and practice, an improved structure and a new and updated companion website, this is the essential companion for upper-level undergraduate, postgraduate and MBA students of innovation management.
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Can you imagine what the job title "sustainability management" entails?
Sustainability management involves overseeing and implementing strategies to ensure that an organization operates in an environmentally and socially responsible manner. This may include developing and monitoring sustainability goals, implementing green initiatives, and ensuring compliance with environmental regulations. It also involves engaging with stakeholders, such as employees, customers, and the community, to promote sustainable practices and foster a culture of environmental stewardship within the organization. Overall, sustainability management aims to balance the needs of the organization with the needs of the environment and society for long-term success.
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Is public management the same as administrative management?
Public management and administrative management are related but not the same. Administrative management focuses on the organization and coordination of resources within an organization, while public management specifically deals with the management of public sector organizations and the delivery of public services. Public management also involves addressing the unique challenges and complexities of working within the public sector, such as accountability to the public and government regulations. While there are similarities between the two, public management has a distinct focus on the public sector and its specific management needs.
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Should one choose to become a management assistant for office management or a management assistant for wholesale and foreign trade management?
The decision to become a management assistant for office management or a management assistant for wholesale and foreign trade management depends on individual interests and career goals. If someone enjoys working in a corporate office environment, organizing administrative tasks, and supporting office operations, then becoming a management assistant for office management may be the right choice. On the other hand, if someone is interested in international business, logistics, and managing wholesale trade operations, then becoming a management assistant for wholesale and foreign trade management would be more suitable. It's important to consider personal strengths, interests, and long-term career aspirations when making this decision.
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What is the difference between management and executive management?
Management typically refers to the individuals responsible for overseeing a specific department or team within an organization, focusing on day-to-day operations and ensuring tasks are completed efficiently. On the other hand, executive management refers to the top-level leadership within an organization, such as the CEO, CFO, and other C-suite executives, who are responsible for setting strategic direction, making high-level decisions, and driving overall organizational success. Executive management is more focused on long-term planning, vision, and guiding the organization as a whole, while management is more focused on the implementation and execution of those plans at a departmental level.
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Strategic Innovation Management
This first edition of Strategic Innovation Management is an exciting new addition to the established bestselling texts Managing Innovation and Innovation and Entrepreneurship written by Joe Tidd and John Bessant.Aimed at students taking courses in business studies and management, as well as non-specialist courses in other disciplines, this book provides a practical and accessible evidence-based approach to managing innovation in a wide range of contexts, including: manufacturing, services, small to large organizations and the private, public and third sectors. The text has been designed to be fully integrated with the Innovation Portal at www.innovation-portal.info, which contains an extensive collection of additional resources for both lecturers and students including teaching resources, case studies, media clips, innovation tools, seminar and assessment activities and over 300 test-bank questions.
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Innovation in Crisis Management
This book deals with how to measure innovation in crisis management, drawing on data, case studies, and lessons learnt from different European countries.The aim of this book is to tackle innovation in crisis management through lessons learnt and experiences gained from the implementation of mixed methods through a practitioner-driven approach in a large-scale demonstration project (DRIVER+).It explores innovation from the perspective of the end-users by focusing on the needs and problems they are trying to address through a tool (be it an app, a drone, or a training program) and takes a deep dive into what is needed to understand if and to what extent the tool they have in mind can really bring innovation.This book is a toolkit for readers interested in understanding what needs to be in place to measure innovation: it provides the know-how through examples and best practices.The book will be a valuable source of knowledge for scientists, practitioners, researchers, and postgraduate students studying safety, crisis management, and innovation.
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Management Consultancy for Innovation
This book provides a new perspective on innovation in consultancy firms.Focusing on how consultancy firms can innovate in the modern era, it exposes and discusses key drivers for innovation in the industry.These are broken down into 5 dimensions - or ‘Poles’ - relating to forms of capital (human capital, social capital, and three types of organizational capital) that consultancy firms can use in order to innovate, both for themselves and for their clients. Readers of this book will not only gain insight into the "innovative consultancy" from the perspective of each of these Poles.They will also discover how consultancy firms need to find the right way of connecting these Poles together in order to produce the desired innovation.Readers will learn about the dangers of misaligning the Poles, as well as implications of innovative consultancy for ethics, academic research in the field of consultancy, and for careers.In addition to the academic literature, the book draws from real-world examples, cases and practice insights from various parts of the world. This book will be of great use to those interested in pursuing a career in the consultancy industry, whether they are undergraduate and postgraduate Business & Management students, students not necessarily studying in Business Schools, or others seeking a career move into consultancy.It will also be valuable to seasoned consultants and managers of consultancy firms seeking new ideas on how to develop innovative capabilities in an increasingly competitive industry.
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Creativity for Innovation Management : Tools and Techniques for Creative Thinking in Practice
Creativity for Innovation Management is a rigorous yet applied guide, which illustrates what creativity is, why it matters, and how it can be developed at both individual and group levels.Unlike many technique-oriented books, this book combines theory with practice, drawing on the latest research in psychology, organisational behaviour, innovation and entrepreneurship. The text provides a range of opportunities to explore innovative and creative processes and develop them via activities linked to relevant tools and techniques, as well as real-life case studies.By working through key competence areas at personal and then team levels, the book demonstrates to students how to build entrepreneurial practices, strong, innovative teams, and organisations that encourage and facilitate innovative thinking. This second edition has been updated throughout, including a new chapter exploring the impact of emerging technologies on creativity, further material on human-centred design, crowdsourcing and collaboration platforms, and cross-cultural differences in innovation management.This textbook is ideal for postgraduate students of Innovation and Creativity and Entrepreneurship, as well as professionals who want to excel by developing and applying their own creativity at work. Online resources complement the book, with access to key tools, techniques, and activities, as well as supporting video and audio material and cases, to support learning and teaching.
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Is one studying human resource management or office management?
One can study either human resource management or office management, as they are two distinct fields within the broader discipline of business administration. Human resource management focuses on the management of an organization's workforce, including recruitment, training, and employee relations. On the other hand, office management involves the coordination and supervision of administrative tasks within an office setting, such as record-keeping, office supplies management, and facilities management. Both fields offer different career paths and opportunities for those interested in pursuing a career in business administration.
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What is the difference between quality management and lean management?
Quality management focuses on ensuring that products or services meet the established standards and customer requirements, while lean management aims to eliminate waste and improve efficiency in processes. Quality management is more concerned with meeting quality standards and customer satisfaction, while lean management focuses on streamlining processes and reducing unnecessary steps to increase productivity. Both approaches aim to improve overall performance and customer satisfaction, but they have different focuses and strategies.
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What is the difference between cultural management and event management?
Cultural management focuses on the overall management and development of cultural institutions, such as museums, art galleries, and cultural centers. It involves strategic planning, audience development, fundraising, and programming to support the cultural mission of the organization. On the other hand, event management is the process of planning, organizing, and executing events, such as concerts, festivals, and conferences. It involves logistics, marketing, budgeting, and coordination of all aspects of the event to ensure its success. While cultural management is focused on the long-term sustainability and growth of cultural institutions, event management is focused on the successful execution of specific events.
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What is the difference between Fashion Management and Design Management?
Fashion Management focuses on the business and marketing aspects of the fashion industry, including retail, merchandising, and brand management. It involves strategic planning, trend forecasting, and understanding consumer behavior. On the other hand, Design Management focuses on the creative and design aspects of the industry, including product development, design strategy, and innovation. It involves managing the design process, collaborating with designers, and ensuring that the design aligns with the brand's vision and goals. While Fashion Management focuses on the business side, Design Management focuses on the creative side of the fashion industry.
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